iMac Repair-Level 1
Software, formatting, data recovery, settings
Can be solved after 72 hours
iMac Repair - Level 2
Shattered glass, damaged LCD, screen replacement, battery replacement, silent speakers, malfunction front camera, faulty wifi connector, spoilt hard disk cable
Can be fixed within 48 hours
iMac Repair - Level 3
Damaged Graphics card, blue screen, blank screen, Apple logo only, corrupted hard disk, busted logic board, faulty ram slot
May take 7 - 10 working days depending on the state of the issue